Thank you all for your business. 

During these exceptional times across the country, we know you have concerns about you and your family's health and safety.   Our team of professionals as well as our companies share in this "family" concern too.  Collectively we are committed to providing you with meaningful information about travel advisories received from tour operators, cruise lines and transportation firms.

This dramatic situation will pass.   In the 36 years in business we've personally experienced perhaps 10 major global situations including the Achille Lauro ship hijacking, the 747 PanAm bombing, 9-11, H1N1 (swine) flu, SARS, 2008 financial meltdown plus others ....We've survived them all and you will too.

The volume of travel and health information available is extensive and can be confusing; our goal is to provide you access to major travel developments and advisories.  Fortunately, our corporate travel associate, American Express Travel in New York, maintains a website for travelers to access.   The  American Express Travel site is a comprehensive source of travel advisories from cruise companies, car rentals, hotels, resorts and more. 

For key travel insurance questions related to your policy or Covid 19, see the American Express Travel preferred supplier site for Allianz Insurance.   To file a claim related to respiratory or associated symptoms, contact our office to obtain correct medical phrases to help you file a valid claim.   If you have additional questions, please send specific questions to:  info@CastawaysTravel.com

Most resorts, tour operators and cruise lines have modified their terms and conditions to protect your vacation reservation.  Most are permitting a transfer of your reservation payments to a future date that suits you, but there may be exceptions or fees that may apply that vary by  the supplier. For  Charters operated by Royal Caribbean and its subsidiaries Azamara and Celebrity, their standard  refund policy does NOT apply to the chartered vessels.   For questions about your specific travel plans, please contact us:   Info@castawaystravel.com

The Good News:  At this time, Celebrity and Bliss are proceeding with the April 20-25 charter on Celebrity INFINITY. The charter's sailing date is after the U.S. Government's 30 day order to pause cruises expires. See the latest advisory from Celebrity Cruises issued late Friday night, March 13 confirming Celebrity Cruise sailings will re-commence April 11, 2020.  (NOTE: Celebrity's comment about a refund applies only to passengers on scheduled cruises during this 30 day period and does NOT apply to Celebrity's charter sailings).

A Final Note about the Bliss charter April 20 from Castaways - Champagne (Donna)

To all of our clients everywhere, we are trying to relay only confirmed information to you.  At this time, the 30-day cruise suspension ordered by the U.S. Government does not apply to our Bliss cruise charter next month.   SO...."We're good to GO" for April's charter on Celebrity Infinity.  We will board a spic and span ship and the crew will be ready to provide Bliss cruisers with a great cruise atmosphere.  And, your Bliss team will be ready for you to party and create FUN memories out of this "Unexpected Bump in the Road" on our way to Infinity, 2020!

We know it can be disheartening to have your well planned trip for special family gatherings, a celebration or anniversary or a trip of discovery after years of wonder and curiosity or that vacation you have been needing for some time now - "disappear" from before your eyes.  You must not lose sight that "YOU" ....."YOUR" participation is at the very heart of this planned experience and if there is a threat to your health and safety in delivering it.....you need to put YOURSELF FIRST!  Staying safe and healthy should be your #1 goal for your protection and that of your family.  Our travel suppliers recognize that.  They don't want you to miss out on a fabulous first time discovery of other cultures, a FUN experience and memory.  ALL of this precaution is for "YOU".... and, "YOUR PROTECTION" and those around "YOU.".

Take good care of yourself between now and our party date: April 20, 2020.  James & I look forward to seeing you on board and will be ready to party right by your side.  We thank you for your support and your business.

ALERT:  Read important cruise advisories posted by Bliss Cruise and Celebrity that may affect your sailing on the Celebrity Infinity charter April 20-25, 2020. 

If you are 70 years of age or older, see the  Celebrity requirement for a physician's statement to board the charter.